CosVPN

Privacy Policy

Last updated: March 20, 2026

This Privacy Policy describes how CosVPN ("we," "us," or "our") collects, uses, and protects your information when you use our VPN service, website, and related applications (collectively, the "Service").

Our Commitment to Privacy

CosVPN is built on a foundation of privacy and security. We operate under a strict zero-log policy — we do not monitor, record, or store your online activities when connected to our VPN servers.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed by our third-party payment provider)

Technical Information

We collect minimal technical data necessary to operate the Service:

  • Connection timestamps (when you connect/disconnect, retained for 24 hours only)
  • Bandwidth usage (aggregate, not tied to browsing activity)
  • Client application version

What We Do NOT Collect

  • Browsing history or website visits
  • DNS queries
  • IP addresses assigned by our VPN servers
  • Traffic data or content
  • Connection logs tied to individual activity

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your requests and inquiries
  • Monitor aggregate usage patterns to improve infrastructure

Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • Service Providers: We use trusted third-party services for payment processing, email delivery, and infrastructure management. These providers are bound by contractual obligations to protect your data.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes. However, due to our zero-log policy, we have minimal data to provide.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for all VPN traffic
  • Secure data centers with physical access controls
  • Regular security audits by independent third parties
  • RAM-only server infrastructure (no data persists after reboot)

Data Retention

  • Account information is retained for the duration of your account
  • Technical data is retained for no more than 24 hours
  • Payment records are retained as required by financial regulations

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

Cookies

Our website uses minimal cookies necessary for:

  • Essential Cookies: Required for website functionality and user authentication
  • Analytics Cookies: Aggregate usage data to improve our website (can be opted out)

We do not use advertising cookies or share cookie data with third parties.

International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers, including Standard Contractual Clauses where required.

Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • By email: support@cosvpn.com
  • By mail: 350 Fifth Avenue, Suite 4200, New York, NY 10118